Learning & Development Professional | Data Analyst | LinkedIn | Portfolio

Motivated by a strong interest in data and attention to detail, I bring a foundational understanding of data management, analysis, and reporting. I am proficient in tools such as Excel, Tableau, and Power BI, and am developing my skills in translating complex data into understandable insights. My growing expertise and eagerness to learn make me a promising candidate for roles requiring a data-focused approach.

Current Employment

Sands, London

Senior Training and Education Coordinator | 07/2020 — present

• Strategic Planning and Reporting: Contributing to the operational planning of the Training and Education Team, aligning activities with team goals and objectives. Monitoring and reporting on the impact of training programmes, using data analysis tools for evaluation and reporting purposes.
• Training Programmes Coordination: Overseeing the coordination of various training programmes, including webinars, and workshops, which involves managing logistics, scheduling, diary management, participant communication, and feedback collection.
• Stakeholder Engagement and Support: Serving as the main point of contact for professionals, volunteers, staff, and external partners interested in Sands' training programmes. Providing guidance, support, and coordination to ensure a positive training experience.
• Training Documentation and Management: Managing training-related documentation and processes, including invoicing, reconciliation, and data capture. Ensuring compliance with policies and procedures, including GDPR regulations.
• Collaborative Partnerships and Communication: Working collaboratively with internal teams, such as the communications team, to promote Sands' training and learning events to target audiences. Developing and maintaining strong working relationships with colleagues, and professionals in the healthcare field.

Previous Employment

Alzheimer’s Society, London

Regional Administrator | 2018–2020

• Administration: ensured seamless, integrated administrative service supporting all business operations.
• Event Coordination: coordinated conferences, events, and training courses.
• Training and Development: collated employee development plans to formulate regional training requirements.
• HR: assisted with recruitment and on-boarding for employees and volunteers.
• Office Management: managed procurement and provision of supplies, handled mail management, and contact database maintenance.

Positively UK, London

Office Manager | 2015–2017

• Team Leadership: managed and supervised a team, providing training and development.
• HR: managed all HR-related functions including recruitment, contract, and payroll processing.
• Finance: administered finance systems, reconciled bank accounts, and managed invoicing.
• Office Management: managed office operations and building maintenance. Oversaw procurement, equipment contracts, and ensured compliance with health, safety, and charity commission guidelines.
• Project Management: set up Office Management division, created admin policies and procedures, coordinated projects, and administered an online learning platform (Moodle).

Toni&Guy Training Academy, London

Head of Advanced Courses Division | 2006–2015

• Course Management: oversaw all aspects of course administration, including scheduling, booking, resource allocation, payment processing, and event coordination for salon expansion programmes.
• Student Support: managed support for over 3,000 students and clients, provided course information, resolved queries, and maintained consistent communication throughout the student lifecycle, from initial enquiry to graduation.
• Administration: provided full administrative support to senior management team, produced financial reports.
• Data Analysis: utilised data and statistical methods to analyse training course attendance and financial reports.

Education

Adam Mickiewicz University, Poland

BA in English Philology

Certifications

Google Data Analytics Professional Certificate

Credentials

Skills

• Data Management: Proficient in maintaining and updating electronic and manual filing systems, with experience in data entry and organisation to ensure accurate data storage and retrieval.
• Data Analysis: Skilled in data collation, analysis, and reporting, with experience in Excel and data visualisations in Tableau and Power BI. Proficient in data cleaning techniques to ensure data accuracy and reliability.
• Training and Development: Experienced in coordinating training and learning resources for a professional audience, with the ability to organise events and conferences and arrange speakers and trainers, accommodation, and travel arrangements.
• Office Management: Proficient in office management, procurement, and HR-related functions. Experienced in contact database maintenance and proficient in using office software applications such as Microsoft Office Suite and Google Suite.
• Communication and Collaboration: Strong ability to communicate effectively with multiple stakeholders, including team members, and clients, with excellent interpersonal skills. Proven ability to work in a team and collaborate with cross-functional teams to achieve business objectives.

Achievements

• Enhanced reporting efficiency and visualisation capabilities by developing quarterly reports and creating interactive dashboards using Excel, Tableau, and Power BI, resulting in a reduction in report preparation time and an increase in data accessibility for stakeholders.
• Implemented a new cloud-based HR solution, resulting in a 50% reduction in HR-related administrative tasks.
• Improved company invoicing processes by transitioning from Word to Excel, resulting in a reduction in processing time through automatic calculations.
• Optimised course booking management and payment tracking by designing and implementing an MS Access database system, resulting in a 50% reduction in administrative time and a 75% decrease in booking errors.

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Data Analysis Portfolio | Aaron Nathaniel

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